Shipping Information
Processing Time
All orders require 1-3 business days for processing before shipment. Orders placed after 12 PM EST will be processed the next business day. During peak seasons, processing may take slightly longer.
Shipping Methods
We offer multiple delivery options:
- Standard Shipping: 3-7 business days ($5.99)
- Expedited Shipping: 2-3 business days ($12.99)
- Priority Overnight: Next business day ($24.99) – must order by 2 PM EST
Shipping Restrictions
Some products have special shipping requirements due to:
- Size/weight limitations
- Adult content regulations
- Temperature sensitivity
Order Tracking
You’ll receive a tracking number via email once your order ships. Track your package through our Order Status portal.
International Shipping
We ship to select countries with:
- Additional processing time (2-5 business days)
- Customs fees/duties (customer’s responsibility)
- Restricted items based on destination
Shipping Accuracy
Please ensure your:
- Shipping address is complete and correct
- Contact information is current
- Delivery instructions are specific
Failed Deliveries
Packages returned due to:
- Incorrect addresses
- Failed delivery attempts
- Refusal by recipient
Will incur a reshipping fee.
Discreet Packaging
All orders ship in:
- Plain, unmarked boxes
- Neutral return addresses
- No product descriptions on labels
Holiday Shipping
During major holidays:
- Processing/shipping delays may occur
- Cutoff times for guaranteed delivery change
- Special notices will be posted
Need Help?
Visit our Shipping FAQ for additional information.